Shipping & Returns
WHAT IS YOUR RETURN POLICY?
We offer a 100% Happiness Guarantee. If for any reason your order is not up to your expectation or arrives damaged, please contact us within 30 days at info@hellotomato.co so we can help you resolve any issues including a replacement or a refund. We offer a full refund, minus shipping and tax fees.Â
If your order had qualified for free shipping, the amount of shipping will still be deducted from the refund at the fee of $5.95.
Refunds are issued to the original form of payment once approved. Please allow up to 10 business days from the date we process your return for the refund to appear.
Returns are handled on a case-by-case basis. We reserve the right to decline returns that do not meet our policy, or if we determine the policy is being misused.
WHAT ARE YOUR PROCESSING AND SHIPPING TIME?
Please allow 1-2 business days to process. Standard shipping typically takes 3-7 business days for $5.95, and Express shipping takes 2-3 days for $19.95. We ship to the 50 states.
WHERE CAN I BUY HELLO TOMATO NAIL POLISH?
We are available through our e-commerce site, and through these retailers here.
DO YOU SHIP INTERNATIONAL?
Not directly at this time. We partnered with The Green Jungle Beauty Shop that ships worldwide from Canada.
